Cruooze: Commitment to Safety and Accountability
At Cruooze, safety is not just a word; it's a pact between passengers, drivers, and us - a threefold alliance ensuring that every journey is secure and worry-free.
Cruooze Commitment
We are dedicated to ensuring every choice you make with Cruooze is safe and secure. Our commitment extends to the following areas:
For Passengers
Respect for All: Show respect to your driver, their vehicle, and their personal space. A simple greeting and a thank you can go a long way in enhancing your mutual experience.
One Person - One Account: Please avoid sharing your Cruooze account with others to maintain accountability and ease of recognition.
Zero Tolerance for Discrimination: We uphold a strict zero-tolerance policy against any form of discrimination. Treat your driver with dignity and respect.
No Prohibited Substances: Do not consume or transport alcohol or illegal drugs while using our service.
Riding with Kids: Children and minors should always be accompanied by an adult. If traveling with a child, let us know if you need a child seat.
Riding with Pets: Inform your driver if you're bringing a pet and bring a carrier or blanket to minimize any inconvenience.
For Drivers
Fatigue Alert: Your well-being and focus matter. Avoid driving more than 10 hours in a row, and take breaks as needed. Your safety and rest are of utmost importance.
One Person - One Account: Keep your Cruooze account personal and don't share it with others. This enhances passenger recognition.
Zero Tolerance for Discrimination: We do not tolerate any form of discrimination. Treat passengers with respect and dignity.
No Prohibited Substances: Do not consume or transport alcohol or illegal drugs while providing service.
Riding with Kids: Children should always be accompanied by an adult. If accepting a ride with a child, ensure you have a child seat prepared.
Riding with Pets: If you have allergies or pet intolerance, inform the passenger beforehand and avoid accepting orders with pets.
Safety Tips for All
Before the Ride: Verify essential details, such as license plates, car model, and driver/passenger photos.
During the Ride: Double-check the destination or pick-up point, and cancel the ride if you feel unsafe.
After the Ride: Rate your experience and, if necessary, use the support channels to report any issues.
From Pact to Action
Cruooze takes safety initiatives seriously across the globe:
In Egypt, we illuminate streets with billboards to enhance neighborhood safety.
In Mexico, we provide educational programs to address women's safety in public transport.
In Pakistan, we create safe spaces for drivers to relax and connect while offering support and assistance.
At Cruooze, we are not just a transportation aggregator; we are a community committed to safety, accountability, and improving the quality of journeys for all.